Cookie Policy
Last updated: 24/04/2026
Our Cookie Policy explains how TSOS Group uses cookies and similar technologies on our website. It outlines the types of cookies we may use, why they are used, how they support website functionality and analytics, and how visitors can manage or change their cookie preferences.
What are cookies?
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.
How are cookies used?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
Where third-party cookies are used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
Types of Cookies
Necessary Cookies
Purpose:
Necessary cookies are required to enable the basic features of this website, such as security, page navigation, consent preferences and access to secure areas.
Lawful basis:
Legitimate interests, where the cookie is strictly necessary for website operation, security or consent management. Consent is not usually required for strictly necessary cookies.
Duration:
1 year or session-based, depending on the cookie.
Description:
These cookies help the website function properly and remember essential privacy choices. They do not usually store personally identifiable data.
Functional Cookies
Purpose:
Functional cookies help the website provide enhanced functionality, such as forms, bookings, preferences, embedded tools or live chat features.
Lawful basis:
Consent.
Duration:
Varies depending on the cookie.
Description:
These cookies allow the website to remember user choices and support interactive features. Some website features may not work properly if these cookies are disabled.
Analytics Cookies
Purpose:
Analytics cookies help us understand how visitors use the website, including which pages are visited, how long visitors stay on the site and how users move around the website.
Lawful basis:
Consent, unless the analytics cookies are genuinely anonymised and strictly limited.
Duration:
Varies depending on the cookie.
Description:
These cookies help us improve the structure, performance and content of the website by collecting anonymous or aggregated information about website usage.
Performance Cookies
Purpose:
Performance cookies help us measure and improve how the website works, including page loading speed, technical issues and browser compatibility.
Lawful basis:
Consent, unless the cookie is strictly necessary for technical website operation.
Duration:
Varies depending on the cookie.
Description:
These cookies help us identify and fix technical issues so we can improve the user experience.
Advertisement Cookies
Purpose:
Advertisement cookies are used to show relevant adverts and measure the effectiveness of advertising campaigns.
Lawful basis:
Consent.
Duration:
Varies depending on the cookie.
Description:
These cookies may be set by advertising partners or platforms and may be used to build a profile of visitors’ interests or show relevant adverts on other websites.
Marketing Cookies
Purpose:
Marketing cookies help us understand the effectiveness of our marketing activity, including campaign performance, visitor engagement and conversions.
Lawful basis:
Consent.
Duration:
Varies depending on the cookie.
Description:
These cookies may be used for campaign tracking, remarketing, conversion tracking and measuring engagement from adverts, emails or social media activity.
Social Media Cookies
Purpose:
Social media cookies are set by social media platforms or sharing tools that may be embedded on this website.
Lawful basis:
Consent.
Duration:
Varies depending on the cookie.
Description:
These cookies may allow visitors to share content, view embedded posts or interact with our social media pages. Social media platforms may use these cookies in accordance with their own privacy and cookie policies.
Third-Party Cookies
Purpose:
Third-party cookies are set by external services used on this website, such as embedded videos, maps, forms, booking tools, analytics services or customer support widgets.
Lawful basis:
Consent, unless the cookie is strictly necessary to provide a service requested by the user.
Duration:
Varies depending on the cookie.
Description:
These cookies are controlled by third-party providers and may be used to deliver external functionality or embedded content on the website.
Uncategorised Cookies
Purpose:
Uncategorised cookies are cookies that are currently being reviewed because their purpose, provider or correct category has not yet been confirmed.
Lawful basis:
To be confirmed.
Duration:
Varies depending on the cookie.
Description:
These cookies should be reviewed and categorised before being relied upon. Where consent is required, they should not be used unless appropriate consent has been obtained.
Managing Cookie Preferences
You can modify your cookie settings anytime by clicking the 'Consent Preferences' button. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to its official support documentation.